What does a handbook do?

• Protects At-Will status
• Introduces employees to the organization’s culture
• Communicates what is expected of employees
• Educates employees on what to expect of the organization
• Ensure compliance with federal, state, and local laws
• Tells employees where they can go for help
• Helps defend against employee lawsuits

5 Mistakes often made in Handbooks

• Not prominently displaying an express disclaimer that the handbook is not intended to create a contract
• Not applying procedures and policies consistently for ALL employees, no matter whether exempt or non-exempt
• Not creating a policy against improper wage deductions and a procedure for employees to pursue corrections
• Not including policies on major legal requirements, such as FMLA and ADA
• Not keeping your handbook current and compliant with the latest laws, regulations, rulings, and opinions